I've changed my mind. How do I cancel my order?

If your order hasn't been shipped yet, you can cancel it from your Account Dashboard/My orders.

If your order has been shipped, you can return it if you've changed your mind. Follow the instructions on our website, or get in touch to speak to the Ploom Care team.

To enter our website and discover more about Ploom, please confirm that you are an adult smoker over the age of 19.

 

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Our sticks intended for use in combination with Ploom devices contain tobacco and nicotine. These products are not risk free and are intended for existing adult users only.

 

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