How can we help you?
How do I claim against my warranty?
To initiate the process for a Ploom X Advanced warranty claim, simply reach out to us, and our Ploom Care team will gladly assist you. Alternatively, you can visit any Ploom Store near you to make your claim in person.
Once you've contacted us, we'll conduct some tests to diagnose the issue with your Ploom X Advanced and determine if we can fix it. Rest assured, we're here to help make things right!
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