How many sessions can I have in a row?
You can enjoy up to 20 sessions on one charge and up to 3 consecutive sessions before your device needs to cool down. With every 5-minute Ploom X Advanced session, you'll get an unlimited number of puffs.
It's best to let your Ploom X Advanced cool down after 3 consecutive sessions - this will help you avoid your device overheating and allow you to get the best out of your battery.
You can also keep your Ploom X Advanced charged with our sleek docking station.
- What is Ploom X Advanced?
 - How do I use Ploom X Advanced?
 - How do I clean Ploom X Advanced?
 - How do I charge Ploom X Advanced?
 - Is Ploom X Advanced waterproof?
 - Where can I find my Ploom X Advanced registration code?
 - How do I set up the Ploom X Advanced manual lock?
 - How do I remove the Ploom X Advanced manual lock?
 - How does the Ploom X Advanced front panel work?
 - Where can I use Ploom X Advanced?
 - How many sessions can I have in a row?
 - Where's the button on Ploom X Advanced?
 - If I take off my Ploom X Advanced front panel while using it, what happens?
 - How do I stop a session?
 - How long do they take to cool down?
 - When should I lock Ploom X Advanced?
 - My Ploom X Advanced isn't working. What should I do?
 - My Ploom X Advanced isn't charging. What should I do?
 - How long will it take to charge my Ploom X Advanced fully?
 - How do I reset my Ploom X Advanced?
 
- What kind of tobacco blend is in my tobacco sticks?
 - Why isn't there an expiry date on my tobacco sticks?
 - What's the difference between a heated tobacco stick and a cigarette or cigar?
 - Do tobacco sticks have propylene glycol in them?
 - Do tobacco sticks produce tar?
 - Can I use Ploom tobacco sticks with other heated tobacco products?
 - Can I use other tobacco sticks or cigarettes with my Ploom X Advanced?
 - When should I replace my tobacco stick?
 - How long does a session last?
 - If a stick breaks and gets stuck, how do I get it out?
 - My tobacco stick fits better when I push it deep into the heating chamber.
 - When I use Ploom X Advanced, the tobacco stick is moving. Is this normal?
 - Can I buy accessories for Ploom X Advanced?
 - What can I fit in a Ploom X Advanced carry case?
 - What are Winston tobacco sticks?
 - What are heated tobacco products?
 - What's ActivBlend?
 - What's HeatFlow?
 - What's the difference between Ploom X Advanced and other heated tobacco products?
 - Is Ploom X Advanced is safer than cigarettes?
 - Does Ploom X Advanced produce smoke?
 - What does Ploom X Advanced smell like?
 - Does Ploom X Advanced produce ash?
 - Can you take Ploom X Advanced on a plane?
 - Can I take Ploom X Advanced and Winston tobacco sticks abroad?
 - How do I get rid of my used tobacco sticks?
 
- Do you deliver outside the Jordan?
 - Which delivery service do you use?
 - Where is my order?
 - How long does it take to ship my Ploom X Advanced?
 - I've changed my mind. How do I cancel my order?
 - If I cancel my order, will you refund me?
 - How do I get in touch with the Ploom Care team?
 - What can the Ploom care team help with?
 
- Why do I need to verify my age?
 - When will I need to verify my age?
 - What happens if I can't verify my age online?
 - I've forgotten my login details. What do I do?
 - How do I register my Ploom X Advanced?
 - Why do I need to register my Ploom X Advanced?
 - Can I register multiple Ploom X Advanced devices?
 - Where can I find my Ploom X Advanced serial number?
 - Does Ploom X Advanced have a warranty?
 - How long is my warranty?
 - How do I claim against my warranty?
 - If I need a replacement Ploom X Advanced, will my warranty reset?
 



