How long is my warranty?

Your Ploom X Advanced warranty lasts for a full year from the day you made your purchase. It covers all hardware components, ensuring your device is protected against defects not caused by accidents, misuse, neglect, or other external factors like fire or alterations.

Should you encounter any problems with your Ploom X Advanced, don't hesitate to reach out to us. Our dedicated Ploom Care Team is here and eager to lend a helping hand!

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Our sticks intended for use in combination with Ploom devices contain tobacco and nicotine. These products are not risk free and are intended for existing adult users only.

 

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